Privacy
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from us.
This policy was last updated on 11th Nov 2025.
1. Information we collect
When you interact with our site, we may collect the following types of personal data:
- Identity Information (name)
- Contact Information (email address, billing and shipping address)
- Order Information (products purchased, payment details)
- Technical Data (IP address, browser type, operating system, device)
- Usage Data (pages visited, time spent, click-throughs)
We do not store your full payment details — payments are securely handled by third-party providers such as (Stripe, PayPal, etc.)
2. How we use your information
We use your data to:
- Process and fulfil your orders
- Communicate with you about your order or respond to enquiries
- Improve our website and customer experience
- Send occasional updates or promotional content (only if you opt in)
We will only use your personal data when the law allows us to - typically to perform a contract with you, to comply with legal obligations, or with your consent.
3. Sharing your data
We never sell your personal data.
We may share your information with trusted third parties, such as:
- Payment processors (e.g. Stripe, PayPal)
- Shipping providers (e.g. Royal Mail, DHL)
- Email platforms (e.g. Mailchimp, if you’ve opted into marketing)
- Website hosting and analytics providers (e.g. Shopify, Google Analytics)
These partners are only given the data necessary to perform their services and are required to keep your information secure.
4. Cookies
We use cookies and similar tracking technologies to improve site performance, analyse usage, and personalise your experience. You can control cookies through your browser settings.
5. Your rights
Under UK data protection law (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain uses of your data
- Withdraw consent (for example, unsubscribe from marketing emails)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at hello@abuku.co.uk
6. Data retention
We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
7. International visitors
If you’re visiting from outside the UK (including the EU), your information may be transferred to and processed in the UK. We take appropriate safeguards to ensure your data is treated securely.
8. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised ‘last updated’ date.